Pittsburgh's Best
IT Services &
Support Team
Over two decades of partnership, progress, and people-first IT in the Pittsburgh region.
25 years ago, we set out with a simple idea:
Technology should work for Pittsburgh businesses, not against them.
Today, that idea looks a little different. And a lot more exciting. We've managed servers, migrated companies to the cloud, secured networks, and kept hundreds of Pittsburgh businesses running through every technology shift of the last quarter-century. The next 25 years begin now.
In 2001, founders Bill Peters and Don Garrett recognized a growing need for specialized IT services in the Pittsburgh region. Inspired by their wives’ names (Jennifer and Lori), they created JENLOR and began the business in Bill’s basement.
Since then, JENLOR has evolved into a trusted team of IT professionals providing award-winning Managed IT Services, IT support, and customer service for businesses across Pittsburgh and the surrounding areas. Our team has always prided itself on unmatched communication, friendly service, and meticulous attention to detail, and that remains true today.
We're bringing these guiding principles with us into our next chapter, and we're excited for the opportunity to serve Pittsburgh businesses for the next 25 years and beyond.
Our Leadership Team
JENLOR's Technical Teams are the beating heart of our company. They design, build, monitor, and maintain IT environments for our clients, delivering managed IT services that keep systems running smoothly, backups on schedule, AI solutions well-integrated, and security a top priority. Our team also provides live phone support, 15-minute response windows, and 24/7 IT support, ensuring clients experience reliable, proactive IT services.
Frank Schlatterer
CTO
Lucas Rider
Director of Technical Services
Brandon McDade
Network Ops Supervisor
James Lynn
Senior Project Manager
Tresten Maksemetz
Help Desk Supervisor
Jonathan Carter
Implementation Team Lead
