JENLOR is more than a group of highly technical individuals.
In 2001, Bill Peters and Don Garrett surveyed the IT landscape and noticed an opportunity to provide specialized IT services. Using their wives’ names (Jennifer and Lori) to form their identity, they set up shop in Bill’s basement to begin their journey. Since 2001, JENLOR has evolved into a team of IT experts who offer award-winning managed services and customer support.
Meet the team.
Technical Team
JENLOR’s technical team represents the beating heart of our company. They design, build, monitor and maintain our customer’s networks. They’re fanatical about your security, keep your servers humming along and backups running according to schedule. Of course our team is also there to help, with live phone answering, 15-minute response windows and 24/7 support when trouble arises.
Frank Schlatterer CTO
Technical Team Lead / Project Mgr. / Network Evaluations / Product R&D
Lucas Rider Director Of Technical Services
Technical Services Lead / Backups / Network Upgrades & Deployments
Jonathan Dallefeld Network Ops Manager
Managed Services Lead / Backups / Network Upgrades & Deployments
James Lynn Project Manager
Network Upgrades & Deployments / Help Desk
Will Bolin Project Manager
Network Upgrades & Deployments / Help Desk
Jonathan Carter Implementation Team Lead
Customer Equipment Implementation / Help Desk
Nolan Wemett Systems Engineer
Project Resource / Help Desk
Brandon McDade Systems Engineer Network Upgrades & Deployments Resource / Help Desk
Kyle Wilkinson Sr. Systems Engineer
Help Desk
Patrick Reitz Systems Engineer
Help Desk / Field Technician
Ben Lehman Systems Engineer
Help Desk / Field Technician
Tresten Maksemetz Systems Engineer
Help Desk / Field Technician
Cody Chapman Systems Engineer
Help Desk
Jason Capela Network Ops Engineer
Managed Services / Field Technician
Joseph Ceurvels Network Ops Admin.
Managed Services
Customer Care Team
The goal of our Customer Care team is to deliver ongoing advisory services while bridging the gap between our technical team and our customers. Without this component, IT solutions quickly become unfit – burdening the perception of IT as an expense instead an opportunity. This role takes care, experience, and attention to detail. Great listening and understanding ensure that we function as an extension of your team.
Bill Peters CEO
Chief Executive Officer
Chris Luikart COO
Customer Care Team Lead / Finance / HR / Policy Compliance / Operations
Alexandra Griffin Strategic Account Manager
Acct. Management
Chad Walker Technical Account Manager
Acct. Management / R&D
Amy Barrett Inside Account Manager
Customer Admin / Acct. Management / Order Processing / Tracking & Fulfillment
Shelly O’Brien Inside Account Manager
Customer Admin / Acct. Management
Ryan Lipner Finance & Administration
Accounting / Payroll / Data Metrics
Maria Shamsi Business Dev. Manager
New Business Development
Ready to meet our team?
Our goal is to propel you forward. Find out why we are the best team to support your IT needs.
Management Team
JENLOR’s Management Team is a core part of our business. Our goal is to represent each section of our business with team leaders whose strengths and diverse backgrounds result in the best decision-making. It involves continuous strategic discussion. We challenge each other, support each other, and work together to promote positive relationships with our customers and employees alike.
Bill Peters CEO
Chief Executive Officer
Frank Schlatterer CTO
Technical Team Lead / Project Mgr. / Network Evaluations / Product R&D
Chris Luikart COO
Customer Care Team Lead / Finance / HR / Policy Compliance / Operations
Our people make the difference.
We pride ourselves on unmatched communication skills, friendly service delivery, meticulous attention to detail, and the utmost appreciation for our customers. Today, we continue to build our team based on the philosophy on which we were founded. Over the years, we’ve nurtured a culture of people that love what they do and never forget who’s the boss – our customers.
Are you interested in joining our team?
JENLOR is always looking for good talent to contribute to our success. If you are interested in being considered for our team, click the link below.
