Office 365 Managed Services

Analyzing a graph of active users of Office 365 shows a steady rise with 200 million commercial active monthly users in October 2019, up 20 million every six months. The continuous growth reflects the benefits of Office 365 – with an ROI of 162% and a payback of seven months – and strong enterprise interest in the new workforce collaboration hub, Microsoft Teams. But organizations with Office 365 can find their journey fraught with costly missteps and time-intensive administration – which can be avoided with the benefit of Office 365 with JENLOR.

Office 365 Suite Benefits

  • Weekly time saved due to improved collaboration and information sharing and more efficient meetings: 203 minutes per user
  • Reduction in costs associated with other collaboration software and hardware solutions: $6.5M
  • Number of hours saved per user per year from reduced downtime: 15.75 hours

The Advantages of Managed Office 365 Services

A lot of IT time will be required to plan, implement, deploy, and support Office 365, which is why the following benefits of Managed Office 365 can provide a substantial return for many businesses.

1. Get Started in the Right Direction

An investment calls for doing it right the first time. Office 365 is not one size fits-all, and Managed Office 365 services helps you fully understand your choices. With Managed Office 365 services you can reduce risk with upfront discovery and design to determine the best deployment model for Office 365, specific to your business.

2. Office 365 Environment

You may not want to go all cloud all the time, if you need to balance differing requirements across an organization. For example, you may want to integrate Office 365 with on-premise Microsoft Exchange infrastructure for greater flexibility. Or you may not want to move all your end-user data to the Microsoft cloud; you may want to keep some user data on premises. At JENLOR, we can design a custom hybrid environment for your business.

3. Minimize Cost for Licenses

Do you already have Microsoft Office licenses? We’ll work with you to design an Office 365 deployment that makes the best use of your existing licenses on servers, devices, desktops, and in the cloud.

4. Office 365 Deployment

While your IT team may not have deployed Office 365 before, JENLOR’s Managed Office 365 advisors do it every week. With JENLOR as an extension of your team, your IT staff can be as involved or as uninvolved as they want. We’ve got you covered from complex discovery and design to integration with existing infrastructure, and on through routine email and user administration.

5. Simple Solutions

You have limited internal IT resources. Managed Office 365 frees up your IT admin resources to do what they do best – run your business. You can pass the complexity of managing Office 365 to a dedicated team that focuses on Office 365 every day. Our Office 365 managed services team can ease your burden of daily maintenance and support. We have a large and capable service delivery staff of our own, and we subscribe to Premier Support from Microsoft, so we can escalate and resolve your Office 365 problems swiftly.

6. Office 365 is Scalable to Meet Your Business Needs

When you need Office 365 for more users, you can easily add licenses through the TierPoint Portal to meet the growing needs of your business.

7. Support 24/7

How many help desk calls do you get when you upgrade a piece of software like Microsoft Office? We optionally offer end-user help desk services for our Managed Office 365 customers who want to ensure end-users get the support they need, while IT focuses on more strategic initiatives.

We’ll handle basic end-user questions such as password resets, login issues, and Outlook connection problems, so you don’t have to. Your end users get access to our experienced Office 365 support team with advice for setup and configuration, and support for all Office applications (Word, Excel, PowerPoint, Outlook, and more), Exchange, SharePoint, Yammer, and Teams.

Contact us today to learn how we can help your business with Office 365!