Top IT Issues of 2021

The COVID-19 pandemic has challenged all industries and sectors, and higher education was no exception. The diversity of campus cultures, financial health, business models, and students led to a similar diversity in the impact of and response to the pandemic. Due to the tumultuous events of the past year, in 2021 IT professionals will face challenges in the workplace they’ve never seen before.

  • Enhanced Automation of Everyday Tasks

For years, people have been looking for a way to streamline the mundane aspects of day-to-day business operations. 2021 is the year that true automation of these simpler tasks takes hold. Infobots, Blockchain Technology, and software applications will rise to run automated errands over the internet and change how employees carry out their duties.

  • 24-Hour Help Desk IT

The days of on-site IT personnel are becoming less common, outsourced 24-hour help desk IT support has taken its place. With Covid-19, more small businesses are expected to outsource their IT support, digitally updating and renovating their way of doing business.

With outsourced IT support at your disposal controlling enterprise tech-activities, servicing customer queries, and addressing common technical issues becomes easier than ever. On top of that, you’ll be able to reduce your cost and stress on your in-house employees allowing them to be more productive with day-to-day tasks.

  • A Boom in Security Management Services

Over the past year, you could barely go a day without reading about the latest security hack of a major corporation or small business. In 2021, it’s no wonder that security management services will continue to attract a huge amount of interest from businesses big and small. Cyber threats and attacks are only becoming more sophisticated, so expect a new class of security solutions to emerge in order to keep up with the chaos.

Keeping up with the ever-evolving IT environment can be quite the task. Stop worrying about how you’re going to keep pace with all the latest IT innovations by outsourcing your IT to the experts at JENLOR. With over 20 years of experience, dealing with the everyday trials and complexities of IT, our team knows what works and what doesn’t. Using our expertise, we create a customized IT service package to reduce downtime, increase productivity and keep expenses in line. Don’t sit back and wait for IT to get easier, take a proactive approach to your IT system management and contact JENLOR today.