Frequently Asked Questions About Software as a Service (SaaS)

We have put together a list of some of the most frequently asked questions about SaaS to help you gain a better understanding of it.

What Exactly is SaaS?

SaaS stands for “Software as a Service”.  One of the main benefits of SaaS is that businesses do not need to invest in hardware to host software, which makes it an approach to software delivery that doesn’t involve the upfront cost and upkeep of traditional on-premises software solutions.

What Distinguishes Cloud Computing from SaaS?

In the simplest terms, the cloud can be described as a group of computers, servers, and databases that are linked so that users can access them anywhere. Anything that is remotely hosted and distributed over the Internet is considered to be in the cloud.

Although the underlying software powers all cloud-based programs, SaaS explicitly refers to the commercial software applications that are made available through the cloud. Nowadays, SaaS is a viable option for practically any corporate administration tools, from marketing to human resources.

Is Data Kept Safe?

Keeping their products secure and up-to-date is a principle focus for any SaaS provider. Additionally, the majority of SaaS providers go through stringent audit security procedures that evaluate the level of data center security for their organizations.

What Would Happen if My SaaS Provider Closed Down?

SaaS is a business, and all businesses have the potential to fail or be terminated. However, the information is still yours. Make sure your service-level agreement specifically indicates that you can export your data from your provider.

How frequently and in what kind of format you can obtain your data should also be mentioned, as service-level agreements frequently include that the provider will assist in migrating your data at a reasonable rate.

If you have questions about SaaS and would like to gain a better understanding of what it is, don’t hesitate to call JENLOR today. Our skilled team of technicians would be more than happy to assist you with any questions you may have.