JENLOR recently has seen a resurgence within our customer base of a very crippling virus that is a variant of the CryptoLocker virus. Please be on the lookout for any emails with FAX in the subject and attachments. Please note the.zip extension on these files and please DO NOT open any attachments. Deleting and reporting these types of emails will be critical in stopping the spread of this infection.This widespread virus is embedded in emails and is currently not being consistently flagged as spam or a virus. Like many other virus attacks, the publisher of the virus is hours (or even up to days) ahead of the companies providing anti-spam and antivirus definitions. This unfortunately is common with the biggest vendors (Symantec, McAfee, Trend Micro, etc.) throughout the industry. They are working hard to provide the protection needed to stop this type of virus and should have virus definitions updated in the near future.Please do not hesitate to call our service team at 412.220.9330 x 2 if you have any questions or concerns. Or, you can forward the suspect email directly to email@example.com for our team to review.
Some helpful links are listed below to get better informed on this virus: