We have another new staff member here at JENLOR and are re-positioning Chris Luikart into a new role.
Caroline Gillespie- Senior Account Manager
Caroline handles daily account management responsibilities for our clients with a focus on their short and long-term strategic development. Her primary role is to keep our customers engaged and on-track. This industry requires constant attention to IT development, which means regularly meeting with clients to analyze their needs. As such, Caroline and Don work closely together unraveling the various options that best fit our client’s needs. She has served in various Account Management roles over the years, most recently with Apple working with local business accounts. Caroline is a native of Scott Twp., but now calls Mt. Lebanon home. She attended St. Mary’s College at Notre Dame. She loves being outdoors, enjoys spending time with her family and reading whenever she finds time.
Chris Luikart-Director of Operations
We have promoted Chris to Director of Operations. The Operations role is a new position for JENLOR and one that adds another layer of support to our customers. The primary role of this position is to develop and support operations that result in better service. Chris will be formulating new policies, supporting existing policies, managing daily activities, and supervising human resource initiatives. Chris will still play an integral role in supporting our customers on a daily basis — he will be visible, accessible, and relied upon even more. This new position will be instrumental for JENLOR as we further our effort to be a customer-centered organization. Chris has a B.A. from Marshall University and an MBA from Seton Hall University. He and his wife live in Westmoreland Country with their daughter. He is active within his community politics and volunteers for a variety of organizations.