Why You Need Managed IT Services in 2022

Whether your present IT department is struggling to keep up with rapidly evolving technologies, or your company needs next-generation data protection and digital infrastructure, managed IT services can benefit you.

Let’s go over some of the most important advantages of managed IT services for organizations.

Experts on Your Team – Internal IT staffing levels are being stretched to meet up with demand. A team stretched to its limits is more prone to human error, more prone to turnover, and generally increases the exposure to risk for your organization. It can be difficult – if not impossible – for your in-house IT team to develop and maintain all the skills necessary to properly design, deploy and manage your IT environment without outside help. And that’s to say nothing about regulatory compliance.  Furthermore, in many businesses, the designated IT administrator has other jobs in addition to IT responsibilities, making it much more difficult to turn out IT services and deliverables aligned with the company’s goals.

24/7 Monitoring – 24/7/365 network and security monitoring is essential to maintain environment uptime and availability, and to stay one step ahead of hackers and other cybersecurity risks. However, due to time and resource constraints, in-house IT teams are simply unable to consistently fulfill this need. Maintaining this level of oversight during non-working hours and vacations is especially difficult.

With a team of devoted personnel, a Managed Service Provider like JENLOR fills this gap for you, providing the peace of mind your organization requires.

Boost Productivity –  Outsourced managed IT Services are not only cost-effective, but they also deliver streamlined IT systems management by way of a very structured, proactive approach. Outsourced managed IT Services keep your office network, end-user systems, and software up to date, secure, and operating at peak performance. They relieve your team of technical tasks, allowing them to focus on what they do best, while delivering a better end-user experience for your IT users.

Get Your IT Projects Under Control.

Implemented correctly, IT is one of your company’s greatest assets.  An engine of productivity at the center of your business operations.  Implemented poorly, it becomes a drain on capital and internal resources, and is a hindrance to productivity.  In the era of Cloud computing and cybersecurity, it’s quite common to become overwhelmed with options – server design, backup policies, and security solutions. What are the right solutions for you?  How will you deploy these solutions? How will you maintain these systems? At JENLOR, we empower our clients to realize their vision for the future by untangling these complex IT challenges. Backed by a team of passionate people, our in-depth approach to service delivery enables our team to do the heavy lifting, so our clients can focus on what they do best.

Are you ready to have managed IT services? To get started, contact JENLOR today!

How JENLOR Helps You Get IT Projects Under Control.

JENLOR helps you get IT projects under control.

IT is your greatest resource if utilized correctly. With the shift to cloud computing and cybersecurity, it’s quite common to become overwhelmed with options – server design, backup policies, and security solutions. The question we find a lot of businesses asking is “how will we maintain these systems?” At JENLOR, we empower our clients to realize their vision for the future by untangling complex IT challenges. Backed by a team of passionate people, our in-depth service delivery enables our team to do the heavy lifting so our clients can focus on what they do best.

What does your organization need to reach its goals? Think about it. With proper guidance, the right mix of technology, and a comprehensive suite of ongoing services – your team can focus on your business… not IT issues.

Managed IT Services

Proactive managed IT support for your business means you worry less about IT. Our team will help you set strategic direction, monitor, maintain, and backup your systems. Plus, we provide an exceptional local Help Desk experience 24/7.

IT Consulting & Advisory Services 

The skills required to maintain a computing environment, and the skills required to design and deploy a new or upgraded environment are not one and the same.  For many companies, IT projects can be overwhelming, complicated, and filled with uncertainty.  We’re here to demystify that process.  Our team will work with you to identify your goals, analyze your needs, and create a custom plan to propel your business forward.

Infrastructure & Cloud Solutions

Today more than ever, businesses need stable and scalable infrastructure to help them grow. Sometimes this means deploying infrastructure on-premises. Sometimes it means moving resources to the cloud. Oftentimes some combination of the two is the best approach. Our consultative approach will help you and your leadership team make informed decisions, and develop a focused IT strategy that will empower new innovation, and reduce wasteful IT spend.

Interested in getting help with your IT projects? To get started, contact JENLOR now!

The Consequences of Selecting The Wrong IT Professionals

IT support services are an essential part of any business. Enterprises today operate in a tech-dominated environment, making a sound IT strategy and the associated IT services central to any well-run organization.  But just as quality IT services can improve an organization’s capabilities in a variety of ways, inadequate IT support can have serious ramifications for any organization. The consequences of settling for inadequate IT services and solutions are not always clear, so let’s take a look at some of them here.

Security Breaches Become More Likely to Occur – The potential of a security breach is a concern that can easily keep a leadership team up at night.  Not selecting the right professionals to address these concerns puts a company at greater risk of falling victim to cybercrime threats, as they can be left with weak, inappropriate or outdated security measures in place as a result. A qualified vendor with experience in this space, can make all the difference though.  Offering sound recommendations for technical controls that can reduce security risk, consistent patching and updates, email security, two-factor authentication, and other solutions designed to decrease the attack surface in an organization.

Financial Impact – Sub-par IT services and security can have serious financial consequences. The cost of a security breach can be substantial, and in some cases, can pose an existential threat to your organization. Your ability to interface with clients and vendors in the modern age is highly dependent upon a dependable computing environment and a team that knows how to service it. Similarly, staff who are frequently dealing with technical challenges become less efficient, incurring a soft-cost for your organizations and potentially necessitating the addition of additional personnel.

In Summary –  Whether you’re managing an enterprise with a fully staffed IT department or a small business with a single IT employee, your IT team is responsible for the care and proper operation of all technology-related equipment and systems.  Whether you need an IT partner to supplement your existing team, or need someone to take the reins entirely so you can focus on your core business, this is where the value of IT services from a company like JENLOR come into play.

Ready to hire a fantastic IT provider? To get started, contact JENLOR now!

Using the Internet to Securely Share Files

You want to be able to communicate with other people via the internet as fast, securely, and with as little friction as possible.

Microsoft is heavily promoting Teams, which is part of Office 365, and claims to have higher adoption rates than Slack. Did you know that Microsoft Teams is built on top of SharePoint Online, and unless you take precautions, you risk an already complex and hazardous SharePoint file sharing situation.

However, Office 365 provides a number of excellent collaboration tools, which are critical in today’s fast-paced digital workplace. You may collaborate on papers with your coworkers at the same time. You may ask for feedback and post links so that others can see your writing, as well as other collaborative features. Since SharePoint Online is part of Office 365, the system is integrated into Azure AD, Exchange Online, and OneDrive.

With Microsoft 365, you can deploy Teams with a variety of configurations that help:

  • Protect your intellectual property
  • Enable easy collaboration with documents and other files
  • Create a balance between security and usability that increases user satisfaction and reduces the risk of shadow IT

Most organizations have a variety of information, with varying degrees of sensitivity and varying degrees of business impact if the information is inappropriately shared. Depending on the sensitivity of a given piece of information, you may want to allow sharing with:

  • Anyone (unauthenticated)
  • People inside the organization
  • Specific people inside the organization
  • Specific people inside and outside the organization

Security is Key

When you choose the correct cloud-based platform for safe file sharing, you gain a lot of added protection and functionality that email can’t provide. Not only are you protected from harmful assaults, but you’re also protected from inadvertent deletions, incorrect versions, and the overall confusion that comes with having everything on one device. When looking for an online cloud storage option, consider the following features:

  • Virus screening for known risks during download. Your solution should include an anti-malware engine that analyzes documents for material that matches an anti-virus signature during the download process. This signature functions similarly to a fingerprint and is used to detect and identify individual infections.
  • Suspicious activity monitoring to protect your account from illegal access. Suspicious sign-in attempts, as well as warnings whenever strange behavior is identified, should be included.
  • BitLocker-encryption. See if your cloud storage gives you the option of adding files to a BitLocker-encrypted area of your local hard drive—it’s a sort of vault for ultra-sensitive documents (like passports, social security numbers, etc.) This area should automatically relock on your PC, device or online after a period of inactivity.

Please contact JENLOR for help if you’re thinking about exchanging files securely. We are available to assist you 24 hours a day, 7 days a week. 

Is Microsoft Azure a Suitable Fit for a Small Company?

Could Microsoft Azure be the cloud computing option that your small business needs to upgrade its IT infrastructure?

For small businesses, Microsoft Azure is one of the most popular cloud-based software solutions. Microsoft Azure is used by over 234,000 companies.

What Are the Benefits of Using Azure Cloud Services?

There are a slew of reasons why a company would choose to adopt Microsoft Azure. Here are several ways Azure may benefit your business.

Microsoft Azure Solutions – Many business needs are supported by the platform, including ecommerce, big data, analytics, and disaster recovery. You may use Azure infrastructure to build your applications or platforms.

Security and compliant storageSmall businesses sometimes worry that security updates are out of their budget or IT team’s reach.

Azure’s multi-layered security solutions, which integrate automated 24/7/365 threat intelligence monitoring with additional technologies, may help small organizations strengthen their security posture.

Pricing — By investing in Azure, a company may avoid having to spend money on real estate and hardware. With Azure’s incredibly low prices, it’s just not feasible for a small firm to establish its own data center.

Azure has a huge list of advantages! Azure is safe, scalable, and dependable, and it provides enterprises with insight into their data and requirements.

Are you considering purchasing Azure? To discover more about Microsoft Azure, contact JENLOR now! 


Signs You Need Better Data Backup

Data is one of your company’s most important asset. As a result, determining how often you should backup your data should be high on your organization’s security priority list. Making backups is more than just copying information; it’s a safety measure that might rescue your business in the event of a tragedy or theft.

  • You’re Spending More Time Than Usual on IT Maintenance and Support –  IT solutions that are outdated or improperly implemented will inevitably fail. Hardware, network, and software failures on a regular basis cost money and reduce productivity. If you’ve seen an increase in IT maintenance costs in the last six months, it’s probably time for a full system audit, analysis, and solution consultation.
  • Staff Are Complaining About the Systems That They Are Using – Nothing is more frustrating for an employee than being unable to perform their job. You’ll have moral issues and a drop in productivity if your teams are constantly dealing with slow hardware, outdated software, or systems that aren’t suited to their day-to-day tasks. Give your company the resources it needs to help clients and expand its operations.
  • You’re Using Multiple Data Recovery Tools – In a lagging data recovery plan, the use of a variety of recovery tools can be a factor. This method indicates a piecemeal strategy or a disparate collection of tools designed to operate independently of one another and on their own timetables. The more disparate your disaster recovery resources are, the more likely it is that an aspect of your plan will go wrong at an inopportune time. Consolidating your disconnected systems is essential to mitigate this risk and streamline the recovery process.

With the help of JENLOR Integrations, give your business the better backup plan it deserves and protect your bottom line. Our cloud backup services give businesses peace of mind, knowing that their data and information are almost impervious to natural disasters, power outages, and cyber-attacks. Most importantly, our fully-managed customizable backups allow your team to concentrate on growing your business while we safely store and protect your data.

Is Network Backup Necessary?

Backups of your network are necessary to maintain the security of your company and all of its assets. While there are numerous ways to back up business data, the most important aspect is that you store your information and data in a way that it cannot be lost and that you can continue doing business as usual. Disaster recovery management may or may not be an important aspect of your IT strategy, depending on your industry.

You may be in danger of data loss if you do not use a data backup provider or do not have a plan in place for regularly managing both onsite and offshore backups of your vital data. You must comprehend the significance of regularly and consistently backing up your data networks. There are numerous examples of how failing to back up data has affected a company. More importantly, there are numerous examples of how routine backups have benefited a company’s operations.

Backups on a Network’s Importance

There are numerous reasons to use network backup in your company. When you’re utilizing physical storage devices, tape drives, or manually backing up each device separately, managing backups for many computers and network-attached devices can be a hassle. Here are a few compelling reasons to invest in network backups:

  • Automated backups — Using network backup, you can streamline your backup procedures. If you choose a public backup service to manage your backups, your backup software will back up all of the devices on your network automatically.
  • Reduces human error – Network backup is crucial if your company’s data is spread across several systems. Remembering to plan backups for several systems puts your company at risk of making a mistake.
  • Network backup is more controllable and scalable than adding tape drives to each computer system because the data is transferred to a single, secure location.

Performing Network Backups: 

Backing up your data serves as a form of insurance. This means that in the event of a disaster, you’ll be able to establish a working replica of your network. Conditions beyond your control, such as natural disasters or illegal intrusions (such as the introduction of an enterprise virus meant to bring your system down), can not only disrupt your operations but also cost you money and time as you try to recover your network.

Steps to Ensure the Security of Your Network

You must have a plan in place to limit the risks connected with the loss of your network data. Your strategy should include a mechanism for backing up your network data on a regular basis.

A point person should be chosen and empowered to make decisions and be held accountable for the management of your backups and disaster recovery management plans, whether it is your IT director or another expert responsible for data management. Furthermore, you should be aware that any data management strategy should include offshore backups. Keeping your data in a distant place helps you to access it whenever you need it in the case of a calamity.

Do not expose your company to cyberattacks, hacks, and other dangers. Contact JENLOR to create a safety net that will protect all of your company’s data. In the case of a calamity, our backup and disaster recovery services help you better protect your data, both locally and offsite. With your data backed up and a plan in place to restore it, your company can operate with confidence, knowing that it is ready for everything the internet can throw at it. With the help of JENLOR, you can start putting together your backup plan right now.

A Solution for Long-Term IT Support

Every company, no matter how large or little, is faced with the decision of whether to build IT support in-house or outsource it. The same can be true about the hardware and software required to operate and sustain the company. These two challenges together make up one of the most significant issues that any company must address in order to grow and remain successful and competitive. While both in-house and outsourced solutions have merits, many businesses have chosen that an outsourced IT service strategy makes the most sense for them.

Outsourcing IT Support Has Its Benefits

Outsourcing your information technology support services has a number of advantages, the most important of which is that it eliminates the need to hire in-house staff and allows you to keep most of the necessary gear at your business location. Human Resources departments’ hiring processes are becoming more and more difficult by the year, and even then, misfires can occur. Having skilled knowledge through an outsourcing agency eliminates all of these concerns, and when the agency also provides much of the gear, your organization is also relieved of the massive maintenance burden.

Two further reasons why outsourcing makes sense, especially for small business IT support, are flexibility and scalability. While making big modifications to a small company’s IT infrastructure or adding sweeping new features may be a major effort, in an outsourcing scenario, the agency handles all of those concerns.

Security is one of the most difficult issues in the computing world. Hackers are continually developing more advanced methods of infiltrating firms. There appears to be a new counter-measure, or weakness, identified and exploited by hostile software writers for every new layer of security built. While an outsourcing firm may not be able to catch everything, a good firm will make every attempt to deploy the most recent patches available to keep things secure.

Final Thoughts

An outsourcing agency can provide all of the workers needed to support your company’s infrastructure, freeing up your own employees to focus on other vital elements of your organization. Even the costly Helpdesk function is eliminated from consideration and managed off-site, possibly more effectively.

Getting started with an outsourced solution can be as simple as contacting a trustworthy and competent IT consulting business, which will then conduct a complete IT network examination at your location. This will serve as a starting point for determining the level of support that your organization will require, as well as a starting point for further discussion.

Are you considering hiring Long-Term IT Support for your business? To get started, contact JENLOR now!

What Should You Do If Your Company Is Still Using Office 2010?

As you may be aware, Office 2010 has reached the end of its support lifecycle.

This implies that you will no longer receive technical support, bug fixes, or security upgrades if you have Office 2010. Organizations and people still using Office 2010 will not be protected if there are any security problems due to the end of life. If you already have Office 2010, you may be wondering what your choices are.

Option 1: Continue to use Office 2010.

The simplest choice is to go with Office 2010, but it’s not the safest! As a business, this poses a significant (and growing) security risk. Why? Because the longer it takes after support is withdrawn, the more likely hostile third parties will have discovered (and exploited) any security flaws in Office 2010. If you stick with Office 2010, the most important consideration will be security. Another stumbling point might be Office 2010’s incompatibility with some of the newer apps and file types. If you’re sending or receiving files from clients that use newer versions of Office, this might be a nuisance.

Option 2: Speak with JENLOR about migrating to Microsoft 365.

If you’ve been using Office 2010, you might be wondering what you’ve been missing out on.

The first thing you’ll notice is a lack of security! As previously stated, Office 2010 compromises security. If you switch to Microsoft 365, you’ll have a subscription plan that makes it simple to gain confidence in software vulnerabilities and manage your business overhead without worrying about hidden costs. With its Team function, Microsoft 365 will also increase your cooperation and communication, which is especially important since more and more enterprises are working from home.

Microsoft 365 may be quite beneficial to your organization, as it will keep it safe and save you money over time!

If you’re looking to upgrade your Microsoft account, you’ve come to the right place. Get in touch with JENLOR now to get started!

The Most Serious Cyber Threats to Your Business

Individuals and companies are both at risk from cyber-crime.

There have been several data breaches, including a recent cyber assault that affected 4 million government employees.

Because these risks to your company data are persistent, you must keep your security management services up to date in order to survive the catastrophic consequences of these breaches. This also necessitates a financial investment in a solid disaster recovery management system and a data backup service for your company in order to keep it functioning in the event of a cyber attack.

Here are some of the most common cyber threats that your company confronts on a daily basis that you should be aware of in order to protect not only yourself, but also your workers and customers.

Malware Infection Through Your Email Server

Malware is becoming more sophisticated, which is software designed to target holes in your data system and render your machines or data unavailable. Newer forms, such as ransomware meant to take over your systems, can make access to client data and other vital documents difficult or impossible to access, posing a danger to your company processes.

Email attachments are one of the oldest techniques for getting malware into your computer systems. One approach to prevent undesirable malware from infecting your computers and entering your network is to educate your associates and other users of your computer systems to discard or set specific SPAM filters on emails with suspicious attachments.

Risks of the Internet of Things (IoT)

The Internet of Things (IoT) is a phrase that refers to cloud-based machine-to-machine interactions with little to no human involvement. Cyber security experts believe that the rise of IoT computing is one of the most dangerous cyber threats to commercial computing systems right now.

Because IoT relies on the interconnection of many technologies, hackers and anyone wanting to sow havoc in the cyber world now have a ‘virtual’ playground in which to cause havoc and disorder, jeopardizing the security of your company’s data.

As industry professionals work to create the required security infrastructure to handle the cyber dangers posed by IoT computing, your task as a business owner is to remain on top of those issues. Investing in a dependable data backup service and limiting unauthorized users may be beneficial, but the magnitude of the danger may not be apparent until a significant data breach happens.

Password Protection

Creating strong passwords and keeping them safe is a first line of protection against some of the most common cyber threats. You should urge employees to change their passwords on a regular basis, never share a password with others, and not use the same password for each point of entry or device connecting to your company’s servers through your internet usage rules and procedures and other training opportunities.

These are just a few of the cyber risks that your company may face.

More news of severe data breaches, along with the ever-changing nature of technology, should cause you to reconsider your corporate computing. Employ JENLOR’s security management services to ensure that your business is safe and secure from all types of cyber threats and crime. Our specialists work around the clock to keep your data safe and secure from all types of cyber threats and crime.

Begin reducing your company’s risk today by learning how JENLOR can keep your network secure.