Most Common Data Backup Mistakes to Avoid

Backups of your data are essential for a business continuity plan. By ensuring you always have a copy of crucial data, data backups shield your business from data loss and give you the ability to recover fast from any crisis.

JENLOR is here to help you ensure that you don’t lose any of your data and that it is always kept safe. We will go over the most common errors to avoid when backing up data in order to assist your company in developing and maintaining a strong and successful backup strategy.

Using One Backup Device

Data is often stored in a variety of storage alternatives. Tape drives, flash drives, and cloud storage fall under this category. However, each of these approaches have their pros and cons. For instance, physical backup equipment like external hard drives is prone to deterioration, theft, and loss.

While cloud backups may be more resistant to physical threats, they are still susceptible to data security problems including data leaking and user sharing of servers. To reduce the risk of data loss in light of this, backups should be kept on at least two different types of media.

Lacking a Backup Plan Off-Site

If all of your data backups are physically present on your premises, a disaster could result in their loss or damage. Because of this, we recommend that you have at least one backup saved somewhere else, such as the cloud or an off-site data center.

To prevent the risk of losing data, we recommend that you save three copies of the data (i.e., the original and two copies), have backups stored on two distinct types of media, and have off-site data storage.

Failing to Frequently Test Backups

Don’t forget to test your backup system frequently so that you don’t struggle to recover data after a disaster. Testing verifies that you adhere to legal specifications as well as your recovery point and recovery time goals.

JENLOR can help ensure that you properly check for common problems, such as incorrect configuration, and make the required corrections.

We Are Here to Help

If you find yourself making some of the most common backup mistakes that we listed above, don’t worry. At JENLOR, we offer a variety of ways that you can backup your data – helping to keep it secure and protected. Contact us today for more information.

Frequently Asked Questions About Software as a Service (SaaS)

We have put together a list of some of the most frequently asked questions about SaaS to help you gain a better understanding of it.

What Exactly is SaaS?

SaaS stands for “Software as a Service”.  One of the main benefits of SaaS is that businesses do not need to invest in hardware to host software, which makes it an approach to software delivery that doesn’t involve the upfront cost and upkeep of traditional on-premises software solutions.

What Distinguishes Cloud Computing from SaaS?

In the simplest terms, the cloud can be described as a group of computers, servers, and databases that are linked so that users can access them anywhere. Anything that is remotely hosted and distributed over the Internet is considered to be in the cloud.

Although the underlying software powers all cloud-based programs, SaaS explicitly refers to the commercial software applications that are made available through the cloud. Nowadays, SaaS is a viable option for practically any corporate administration tools, from marketing to human resources.

Is Data Kept Safe?

Keeping their products secure and up-to-date is a principle focus for any SaaS provider. Additionally, the majority of SaaS providers go through stringent audit security procedures that evaluate the level of data center security for their organizations.

What Would Happen if My SaaS Provider Closed Down?

SaaS is a business, and all businesses have the potential to fail or be terminated. However, the information is still yours. Make sure your service-level agreement specifically indicates that you can export your data from your provider.

How frequently and in what kind of format you can obtain your data should also be mentioned, as service-level agreements frequently include that the provider will assist in migrating your data at a reasonable rate.

If you have questions about SaaS and would like to gain a better understanding of what it is, don’t hesitate to call JENLOR today. Our skilled team of technicians would be more than happy to assist you with any questions you may have.

How JENLOR Can Help Troubleshooting IT-Related Issues

IT troubleshooting is tiresome and time consuming for anyone who works with it. You can find yourself reporting what seems like an unending number of issues and never get the problem solved.

We Identify the Exact Issue

With JENLOR, you don’t have to worry about the never ending circle of never getting your IT related issues solved. There are a few actions that we can take to help solve your IT problems.

We are here to ask you the proper questions to help identify what the exact IT issue is that you are experiencing. Our IT professionals pay close attention, read carefully, and make notes based on your inquiry to help fix the issues you are experiencing.

Identifying the Root Cause

Whether you are looking for an answer to  a simple question or are looking to work with our team to address a troublesome IT issue, JENLOR is here to help.

When you call or e-mail our dedicated IT professionals, we will be sure to give you nothing but the best technical support. Since 2001, we have provided peace of mind for our clients – from IT strategy, support services, to project management. You can treat us like your own in-house IT department. In fact, we prefer it that way.

We Will Resolve the Issues

JENLOR is dedicated to helping provide you with the best technical support you can find. Our experienced Help Desk team will help you find the answers to your IT problems, as well as how to avoid them in the future.

If you need help with troubleshooting IT related issues, or if you have a question on anything related to IT, give us a call today to schedule a free consultation.

How To Avoid and Prevent Identity Theft

safeguard your personal data

Anyone can become a victim of identity theft, but you can lessen your chances by working with JENLOR to help implement a few precautions to safeguard your personal data online.

How is Identity Theft Performed?

Numerous forms of exploits cause consumers to become victims of identity theft. These can take place when identity thieves use scam techniques such as ransomware and malware, Denial of Service attacks, data theft, or impersonation.

Online identity theft happens when users fall  for techniques like phishing and confidence scams. Phishing scams are the dishonest act of sending emails from what appear to be trustworthy businesses to trick recipients into disclosing personal information like passwords and credit card data. Confidence scams are when an identity thief creates a fake online identity to befriend or establish a personal relationship with a victim.

Identity theft is also performed when victims unknowingly download malware onto their computers or smartphones that steals their information, using wireless networks that are insecure, withdrawing cash from an ATM that has been rigged with a device that collects information, or sharing their passwords with unreliable people.

How Can You Safeguard Your Online Data?

Use Up-to-Date Security Software to Safeguard Your Computer and Smartphone

Other security measures are of little to no value if your computer or phone is infected with malicious software or a virus. Make sure you install any operating system updates and that you install malware detection software onto your devices. If you are unsure of what malware detection software you should install, JENLOR’s skilled team of IT experts are here to help.

Create Secure Passwords

Weak passwords are a target for identity thieves, particularly if you use the same password across all of your devices. You need passwords that are strong (use upper and lower case letters, numbers, and symbols), lengthy (more than 10 characters), and unrelated to any of your personal information (like name, age, birthdate, pet). 

JENLOR strongly encourages using two-factor authentication (2FA) and password managers. If you want to learn more about creating a secure password and the right way to set up two-factor authentication, read more about it on our blog.

JENLOR Is Here to Help

At JENLOR, our mission is to help safeguard your personal data. Contact us today for more information or any questions you might have.

How JENLOR Can Help Protect Against Cyber Attacks

protect against cyber attacks

There is no longer a choice to do nothing. By putting in place fundamental cyber defenses, you can safeguard your business and your reputation while preventing your name from being added to the growing list of cyber victims.

JENLOR is here to help you keep yourself and your data protected. This blog will be discussing some of the ways you can protect against cyber attacks.

Disrupting the Attack Strategy

The possibility for reputational harm is reduced by stopping, identifying, or disrupting the attack as soon as possible. Even though the most persistent attackers are typically the ones with the most motivation, they use common tools and approaches since they are less expensive and simpler for them to use. 

With the help of JENLOR, we can help your company implement security policies and procedures that can reduce your chances of being a victim of these common cyber attacks. 

A proper defense-in-depth strategy can also help your company be more resilient to attacks that use more specialized tools and techniques. This reduces the risks from the complete spectrum of possible attacks.

Utilizing Crucial Security Measures to Lessen Your Vulnerability

Fortunately, there are practical and reasonable solutions to lessen the risk that your company may experience from the more typical cyberattacks on systems connected to the Internet. Here at JENLOR we have listed the following security measures and provide you with more details on how to put them into practice:

  • Make sure to establish network perimeter defenses with boundary firewalls and internet gateways. Web proxy, web filtering, content checking, and firewall policies are used to identify and block executable downloads, deny access to known malicious domains, and stop users’ computers from communicating directly with the Internet.
  • Establish and maintain malware defenses to find and react to attacks.
  • Implement a patch management system to address known vulnerabilities in order to fend off attacks that take advantage of them.
  • Implement listing and execution control to prohibit unfamiliar software from being able to execute or install itself.
  • Implement user access controls, including limiting normal users’ execution permissions and upholding the concept of least privilege. 
  • A secure password policy ensures that an appropriate password policy is in place and adhered to.

Whether you have measures in place that are failing to prevent cyber attacks, or if you are ready to set up a plan in case of a cyber attack, JENLOR is here to help. Contact our skilled team of IT professionals to learn how JENLOR can help protect against cyber attacks.

How To Know Your Business Needs a Cyber Security Assessment

Cyber Security Assessment

You can never be too careful when it comes to safeguarding information and data online. These days, for a variety of reasons, the majority of corporate data is kept online. Unfortunately, a lot of companies think they are immune to cyberattacks and data breaches. 

It’s simpler to think you’re safe, or that your business is too little to be a target. Believe it or not, any business can be targeted by cybercriminals, there are no distinctions on the size of your business.

Conducting a cyber security assessment is one of the more efficient ways to be ready in the event that your company becomes a victim of a data breach or hack. In this blog, we will discuss what a cyber security assessment is and some warning signs that your company needs a cyber security assessment.

What Is A Cyber Security Assessment? 

Prior to a breach or malicious attack, a cyber security assessment seeks to identify and assess any potential risks or vulnerabilities in your organization’s infrastructure. After an assessment is complete, you can identify the most significant vulnerabilities and rank the most pressing security threats that need to be fixed.

A smart method to make sure your company is maintaining its cyber security efforts is to do an evaluation. A significant number of vulnerabilities discovered during the evaluation is a hint that your company needs to prioritize security awareness and training.

How Dated Is Your Technology? 

Old software or computers are ticking time bombs when it comes to cyber risks. This makes it even more important to keep your technology and software up to date. Since vendors will eventually stop supporting an outdated software solution, you are more likely to be exposed to a security danger. Additionally, your company is at risk if you frequently skip software updates on your current infrastructure.

Can Old Employees Still Access Their Accounts? 

Do you have a procedure in place for managing a former employee’s access to technology? If not, it is highly suggested that you have a procedure in place for how much access former employees will have to their previous work accounts. 

This is important because there are cases where workers who don’t part ways peacefully still have access to the systems and software. A security review for previous employees helps you find out if old passwords were never terminated and can be beneficial in keeping your information safe.

Are Your Employees Utilizing Their Own Personal Devices?

Bringing personal devices to work such as a cell phone is common, but they also present some additional liabilities as it relates to cyber security, including:

  • Unknowns surrounding updates may make the devices more vulnerable to cyberattacks.
  • In some circumstances, it could be possible for employees to download malicious software or apps that provide cyber criminals access to your computers.
  • Data security could be compromised when accessing work information on a personal device that is being used by another individual.

Are Your Employees Lacking Cyber Security Training?

Although it’s not necessary for all staff to be cyber security specialists, it’s a good idea to train them in best practices. Employees are often the source of cyberattacks or breaches, often through no fault of their own due to the lack of knowledge on what to do when they are the victim of a cyberattack. 

Your business may be at risk of an attack if bad online habits like using weak passwords, not closing out of programs, or failing to see suspicious files or emails are practiced while at work.

Get Help Today! 

Unfortunately, a majority of businesses are unaware of how little cybersecurity they have. Prior to a malicious threat, you must determine your business’ vulnerabilities, hazards, and threats and take action to prevent them from becoming disastrous problems.

If you are interested in a cyber security assessment, contact JENLOR today for more information.

How to Keep Your Business More Secure Online

Online Business Security

The modern workplace has changed as a result of technology. More companies than ever, including small and medium-sized businesses, are utilizing the power of the internet and digital technologies to increase productivity, increase efficiency, and maintain business continuity. These technologies range from remote working to cloud-based apps and systems.

The ability to reach the workplace from anywhere in the world presents great opportunities for many organizations and their employees, but those opportunities come with some risks. Cybercriminals are standing by, ready to prey on internet users and systems with weak defenses.

It is critical to scale up efforts to safeguard your company and personnel from the threat of cyberattacks with new cyber threats being revealed every year. Here are some helpful hints for securing your systems and keeping your online business security.

Be Prepared for Ransomware Attacks

Ransomware attacks are intended to shut down or illegally take control of business systems in return for money, disrupting operations, and resulting in enormous financial losses. One of the techniques that cybercriminals are known to use to access computers is known as phishing. 

Phishing scams are when cybercriminals get an unsuspecting person to click on an attachment or link, sending ransomware into their computer. Once inside, it’s only a matter of time before systems and data are compromised, locking users out.

In order to launch a ransomware attack, consumers are often persuaded to click on fraudulent links or attachments. PDF’s, ZIP files, Word documents, Excel spreadsheets, and more are all examples of attachments that could potentially contain ransomware

Ensure That You Have Malware Resistant Systems

Malicious software, commonly known as malware, gives hackers access to systems and networks by secretly installing itself on a user’s device. Malware allows access to personal and company information and is frequently difficult to detect. 

The most prevalent types of malware are; Trojan horses, spyware, and viruses. Installing antivirus software and making sure that computers are updated frequently are the greatest ways to protect against malware.

Make sure you have the most recent security features that close known security gaps and assist in protecting your systems against viruses and malware by setting up your devices, operating systems, and applications to automatically install updates.

Keep An Eye Out for Social Engineering

Have you ever received an email requesting personal information from you or threatening to suspend your account if you don’t supply login credentials? Cybercriminals psychologically manipulate people into disclosing private information online, also known as social engineering technique. The strongest defenses against a social engineering attack are awareness, watching out for irregularities, and knowing who to trust with confidential information.

Use Unique or Uncommon Passwords

Most individuals use various devices and accounts on a daily basis, often choosing to keep the same password for all their devices rather than having a variety of them. This also applies to staff members who frequently use the same or similar passwords for both personal and professional accounts. This could be risky because if one account is taken over by hackers, it could mean that all of the accounts and the data they store are now easily accessible.

Establish Thorough Company Policies

An organization’s cybersecurity policies lay out the standards and best practices that workers should adhere to in order to protect their systems and keep your firm safe from the threat of cyberattacks. 

Company policies are essential for communicating from the top down and increasing staff awareness. Thorough online business security policies for an organization should include the following:

  • Effective administration of passwords
  • Explain the significance of cybersecurity
  • Cybersecurity awareness training for threats like phishing and ransomware
  • Implementing security updates
  • Locking all computers when not in use
  • Reporting stolen or misplaced equipment
  • Applying social media privacy settings

To learn more about how JENLOR can help you implement thorough cybersecurity policies for your organization, contact us today and allow us to help provide the best security for your business.

What is Software as a Service (SaaS) and Why Is It Important?

Software as a Service

Software as a Service, or SaaS is hosted by vendors or service providers that host applications remotely and make them accessible to consumers over a network. Users don’t buy the program; rather, they rent it. The program is a usage-based subscription that may be purchased on a monthly or annual basis is what the majority of SaaS providers provide. 

Although it differs from the typical way of buying software, SaaS can offer a number of advantages in the business world. Many software suppliers are providing SaaS features that potentially result in significant advantages as cloud computing is increasingly integrated into business operations.

SaaS has four benefits: 

  1. Cost – SaaS can result in significant cost reductions for a variety of factors. First and foremost, it removes the initial costs of purchase and installation as well as ongoing expenses like maintenance and updates. SaaS apps can be readily downloaded and maintained without having to invest a significant amount of money in physical installations.
    Since SaaS gives access to pricey, powerful software that might otherwise be inaccessible through traditional purchase methods. Additionally, the subscription-based approach avoids the high financial risk associated with more expensive software.
  2. Time – Time is money and SaaS can save both. Installation for many SaaS services is as easy as getting online and getting a login.
    By doing this, the additional hours and downtime that could have been required to replace traditional software are eliminated. Last but not least, SaaS solutions typically have an easier learning curve, resulting in rapid adoption throughout your workforce.
  3. Accessibility & Scalability – The pay-as-you-go business model of SaaS offers amazing flexibility and possibilities. Your usage plan can easily be changed because the program is externally hosted by a provider. Subscribers can also quickly use the program from any location with internet access thanks to web-based use.
  4. Compatibility – Updates can take a significant amount of time and money when installed using traditional software installation techniques. Even worse, version differences among your employees and members might cause compatibility problems and unnecessary delays. However, SaaS subscribers only need to log in to access services that have been upgraded, making it easy and inexpensive.

If you are interested in learning more about Software as a Service and how it can help your business, contact JENLOR today for a free consultation.

How JENLOR Can Help You Create An Ideal Hybrid Work Environment

Hybrid Work Environment

Worldwide, businesses are aiming to develop a hybrid workforce that is robust, sustainable, and innovative and that enables workers to work well from any place.

Today’s workplace can be successful for teams of in-person and remote workers thanks to technology’s provision of team collaboration capabilities. Comprehensive hybrid work programs enable a customized work-life balance while enhancing the employee experience, and increasing agility and performance.

The future of work will undoubtedly involve a hybrid workforce, and the hybrid work environment is an exciting idea that encourages adaptability, flexibility, innovation, and productivity. JENLOR is here to help you create an ideal hybrid work environment.

Hybrid Workplace Technologies

Hybrid workforce technologies are important to support today’s emerging workplace realities. Employee experience comes first because employees make up the hybrid workforce.

The appropriate technology will help with recruiting, boost employee happiness and retention, inspire innovation, and provide businesses a competitive edge. Let’s examine the categories of technology that businesses must master.

Workplace Security

Corporate networks must prioritize security, but hybrid and remote work settings continually present problems that businesses haven’t managed to solve. In the past, data access was restricted to corporate-controlled channels and corporate networks were secure. 

By decentralizing applications and data, hybrid workplace solutions have had to adapt to remote workers and cloud migration. Organizations should think about how they will secure critical data when it becomes accessible to dispersed staff. JENLOR can help you manage your data and keep it secure for yourself, your business, and your employees. 

Communication and Collaboration

Team collaboration tools and applications have proliferated greatly since hybrid work has become widely used. Such as:

  • The capability of monitoring development on common projects
  • An effective method of file sharing
  • Online whiteboards and instant messaging
  • Allow staff to communicate independently or in groups using video and audio technologies

In hybrid teams, communication can be more difficult but is still necessary for teamwork. A fundamental set of guidelines for how employees should interact with one another during work hours will serve as a good foundation for maintaining order.

Smart Workplaces

Many companies were introducing telepresence even before a hybrid workplace was being used in case participants would be unable to attend a meeting. Collaboration and connection are no longer limited to a physical workplace, where employees might formerly meet in person over coffee to solve problems and strengthen their cultural and social ties. 

Smart offices are one method used by hybrid workplace technologies to bring the two worlds together. A smart office is a high-tech setting where individuals can operate more effectively and efficiently with collaboration tools thanks to analytics and connected technologies.

How We Can Help

At JENLOR, we are here to help you set up the ideal hybrid workplace environment for your business.  Contact us today for a free consultation to learn more about our services.

How to Overcome Cloud Migration Challenges

Cloud Migration Challenges

Executing a smooth transition to the cloud requires a lot of planning and forethought. We’ll go over the biggest cloud migration challenges to be aware of while your business gets ready for migrating to the cloud.

What Are the Primary Obstacles to Cloud Migration?

Issues companies face before reaching out to JENLOR for help are:

  • Lacking a well-defined strategy based on corporate goals
  • Lack of understanding the entire spectrum of cloud infrastructures, leading to cloud sprawl
  • Exceeding the budgeted amount
  • Security flaws and catastrophic service outages
  • Human mistakes and a shortage of the necessary abilities to run the new infrastructure

Create Your Cloud Migration Plan

The most frequent error that might keep you from effectively utilizing the cloud’s benefits is failing to have a defined business purpose or well-thought-out migration plan. Managers will occasionally come to us after spending some time working on migration but not being able to figure it out. 

In this situation, we need to start over with the creation of the business goals and their migration strategy. Starting with a cloud migration plan makes it easier to go through the shift and prevents analysis paralysis later on.

This is particularly crucial because there are many options available for a cloud migration plan. From private, public, or hybrid cloud architecture, to deciding between Infrastructure as a Service (IaaS), Platform as a Service, and more.

Gain Control Over the Cloud Migration Process’ Stages

Another frequent problem with cloud migration is cloud sprawl, which is the unchecked expansion of a company’s cloud instances, services, or suppliers. Because of cloud sprawl, your company is unable to have total centralized visibility and control over every aspect of its cloud architecture. 

It’s impossible to have complete accountability for the resources being used. If your firm is juggling several cloud instances, services, or providers, there are several things you can do to implement unified management of all cloud services and keep yourself out of this predicament.

Before the migration to the cloud, the first stage entails conducting an IT function audit. Understanding present roles and business processes as well as how your organization will function following the migration are both dependent on this. 

Maintaining this clear vision throughout each stage of the cloud migration is the next step and can help reduce cloud migration challenges from occurring. Additionally, it is beneficial to develop dashboards for visual accountability so you can monitor all cloud services and expenditures in one location.

Cost of Moving to the Cloud

With cloud sprawl, expenditures start to spiral out of control, and instances of the cloud keep appearing without a clear, intended reason. This frequently occurs, along with surpassing your initial budget. 

Tracking these expenditures from the start and allocating them to particular cost areas within your company can help keep your cloud spending in check. It’s crucial to continuously monitor your costs and performance in order to calculate the ROI (return of investment) of your cloud migration and to decide whether the migration process was successful.

Questions About Cloud Security & Availability 

Other frequent cloud migration difficulties that need to be addressed include security and availability. There are two main issues with infrastructure availability: availability at the component level (a single component or microservice can fail separately), and availability at the architectural level (failure of the entire environment). 

As you go to the cloud, you must plan for availability and redundancy in the most crucial components.

Educate Staff Members About Your Cloud Solutions

A lack of employee training is one of the most frequently stated reasons for cloud migration failures. You should be aware that structuring IT operations in the cloud differs significantly from structuring the same operations in-house.

Ensure that your crew is on the same page and is equipped with the necessary abilities to manage the new infrastructure. Team training sessions or video tutorials are provided by the top cloud service providers. Your migration timeline should include time set aside for training and certifications.

JENLOR can assist you in creating and implementing a cloud migration strategy that meets your demands and aligns with your company’s goals.  Contact us today to set up a consultation to help you avoid running into these cloud migration challenges.